Social Media

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Why Your Lame “Happy Thursday” Facebook Post is Annoying

We’ve all seen it.

The obligatory “post just to post.”

While that may be something your aunt Jene posts each week, it’s definitely not something your potential customers want to hear from your business Facebook page.

People are constantly bombarded with information and content, especially on social media, and small businesses have to cut through the noise to be heard. This means sharing valuable content – information customers want or need to see – not just posting “Happy Thursday” to have a post that day.

There’s a common misconception that it’s better to post something – anything – than to not post at all. However, this lack of strategic planning and messaging can negatively affect engagement and cause customers to hit “unfollow”… or even worse “unlike.”

We know it can feel daunting for small businesses to take time to develop a social media strategy, especially without a marketing budget or designated staff member. Most of the time social media is simply tacked on to someone’s existing personnel duties.

Does that sound like you? We’re here to help you lay a foundation for a solid social media strategy to stop those lame “Happy Thursday” Facebook posts.

Here are three elements to consider before your next post:

Relevancy

Stay relevant to your brand, industry and target audience. When potential customers look at your social media channels, they want to see content that matters to them at that time. This means staying up-to-date on the latest trends and news in your industry, as well as providing your followers with unique, original content. As soon as you’re not telling people what they want or need to hear, they will disengage.

Think about going to a party. Do you want to chat up a boring, self-promoting person the whole time or someone that truly engages and talks about subjects that matter to you? That’s exactly how your social media audiences feel.  

Also, consider partnering with a brand ambassador or social media influencer that is relevant to your business and industry. A strategic social media partnership can increase your brand’s relevance and audience engagement.  

Authenticity

Be authentic. Stay true to your brand and don’t try to be something you’re not. Your customers will be the first to notice when your messaging doesn’t reinforce your brand identity.

While it’s important to share information about an upcoming discount or sale or to highlight a featured product or service, your audience wants to connect with your brand. Share pictures of the office pet, a recent holiday party or staff members out at lunch. This type of content carries much weight, as it allows your audience to see your personality. It also performs much better organically.

Fifteen members of the Forbes Agency Council recently shared some tips for staying authentic in branding and marketing. Check it out!

Consistency

You need to be posting often, in a voice that is consistent with your other marketing platforms (website, blog, emails, etc.).

We’re not saying to post every day; [refer to the annoying Facebook post at the top of this page to see what happens when businesses try to post every day without a plan] however, you need to be engaging with your audience on a regular basis. If you go radio silent, you won’t stay top-of-mind with your customers. Consider using a social media management tool to schedule posts in advance and to keep track of engagement.

It’s also imperative to remain consistent in your tone of voice and messaging across all social media channels. Even if you have multiple staff members managing your accounts, your customers shouldn’t be able to tell. A strong plan and internal communication are key.

Now What?

These three elements lay the basic foundation for a solid social media strategy, and they can be implemented right away. Relevancy attracts customers to your business, while authenticity and consistency keep them interested and engaged.

Certain aspects of social media management are difficult – building ad audiences, creating an engaging ad, selecting demographics and ad spends can be hard for small businesses to maneuver – but what’s NOT difficult is being yourself and putting some thought and planning behind this free marketing tool.

So, set up a meeting or brainstorming session in your office. Audit your competitors to see what works for them. Consider working with a professional agency* to help you. Start building your brand’s social media strategy today – and thwart all those lame “Happy Thursday” Facebook posts.

*shameless plug

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Big Slate Media Team
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Facebook Advertising Updates: What You Need to Know

Detailed. User-Friendly. Cost Effective. Facebook advertising is widely considered the method for getting the best bang for your buck when promoting your business – with more than two billion monthly Facebook users and 500 million daily users on Instagram (they’re integrated for seamless advertising on both channels). However, this powerful marketing tool looks a bit different than it did just six months ago.

Whether you’ve been advertising on Facebook for years or you’re a beginner just getting your feet wet with Facebook ads, there are some recent updates to the platform you should be aware of as you move forward.

The Removal of “Partner Categories”

Launched in 2013, the Partner Categories feature enabled Facebook advertisers to further refine ad targeting with big data from partners like Acxiom and Epsilon. This detailed targeting included offline demographic and behavioral information previously unavailable to small business owners, like homeownership and purchase history. It was considered a great option for businesses without access to customer data to create their own custom audiences, but it left Facebook users feeling vulnerable and that their privacy had been violated.

This feature is currently being phased out permanently. Last month, Partner Categories were no longer available in advertising campaign creation, editing or duplication. On October 1, 2018, no advertising campaigns will deliver to previous Partner Categories.

Why the change?  Two main reasons:

  1. General Data Protection Regulation (GDPR) – the primary law in the European Union regulating how companies protect citizens’ personal data – went into effect this past spring.
  2. Also this past spring, you may recall seeing negative press about Facebook mishandling third-party data during the Cambridge Analytica scandal. At least, you remember the birth of the “Mark Zuckerberg is a robot” memes.

What now? Utilize your existing data. Upload your current customer list to Facebook to create a Custom Audience, and use that data to create Lookalike Audiences (which will target people similar to your current customers). You can also still target based on other data Facebook collects for its Core Audiences – which reach people based on certain demographics, location, interests and behaviors. Learn more about Facebook ad targeting here.

 

The Elimination of 5,000 Ad Targeting Options

Another big change in Facebook advertising includes the removal of 5,000 targeting options from its custom audience tools. This update was made to prevent discriminatory advertisements from running on the platform. In a recent blog post, Facebook said:

We’re committed to protecting people from discriminatory advertising on our platforms. That’s why we’re removing over 5,000 targeting options to help prevent misuse. While these options have been used in legitimate ways to reach people interested in a certain product or service, we think minimizing the risk of abuse is more important. This includes limiting the ability for advertisers to exclude audiences that relate to attributes such as ethnicity or religion.

Why the change? The U.S. Department of Housing and Urban Development filed a complaint against Facebook last month for allowing discrimination in targeted ads related to housing.

For example, the complaint states: “Facebook enables advertisers to discriminate based on national origin by not showing ads to users whom Facebook categorizes as interested in ‘Latin America,’ ‘Southeast Asia,’ ‘China,’ ‘Honduras,’ ‘Somalia,’ ‘the Hispanic National Bar Association’ or ‘Mundo Hispanico.’” It also says that Facebook advertisers could discriminate based on sex, disability, familial status, religion, and race and color.

This was allowing advertisers to violate the Fair Housing Act, which prohibits the discrimination of potential renters or homebuyers by landlords and sellers.

What now? More than 5,000 targeting options are being removed to prevent misuse. Also, while Facebook has previously required advertisers offering housing, employment or credit ads to certify compliance with its non-discrimination policy, the new certification will roll out to all U.S. advertisers via the Ad Manager tool. The company stated:

Advertisers will be required to complete this certification in order to continue advertising on Facebook. We’ve designed this education in consultation with outside experts to underscore the difference between acceptable ad targeting and ad discrimination.

Facebook may have more updates in the coming months as they continue to refine their tools. We’ll be sure to share any other major changes, so stay tuned!

Need help with your Facebook advertising campaigns? Let us know!

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Big Slate Media Team
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A 6 Step Plan to Event Management Social Media Success

Our event clients generally have one thing in common: they have a lot on their plates. Events take time, energy, and there is usually a smorgasbord of moving pieces. Many times, we have filled the role of creating engaging social media content and then managing these social avenues for the duration of the event. Social media is such a useful tool for your events. It affords an exciting build-up, live interaction with customers, a platform for effective promotional deliverability, meaningful follow-up with your audience, and educating insights.

Our events come in all shapes and sizes, but the approach is always the same. No matter the size of your event, here are 6 steps to make sure your social media brings life and money to it. And all of these steps are useful whether you are spending money on social media ads or just running an organic campaign for your event.

(According to 857 event managers)

Oh, wait, before you get there…

Before you ever set foot on the social terrain, till the fields first. Figure out your audience and what social media platforms to use. Your audience is unique, so define it. Then, find out where those customers are. How are you engaging with them now? If you’re not, find out where they are. Possibly research other events similar to yours and explore how those events reach their audience. Once you’ve smoothed out the soil, then you’re ready to strategize.

 

[Pre-event Steps]

STEP 1: Timeline and Budget

A good place to start is with the timeline. We recommend a couple weeks to a month before the event, but honestly, the earlier the better. It’s ok if you are posting before then obviously, this will just be the real diving board that springs your hype train into action. The length and frequency of your event may change this as well.

Then, how much are you willing to spend? Speakers, performers, caterers, venues and staff are all important, but getting people there is how you will make money, so set a budget. When it comes to boosting posts for events – which we always recommend – the more you spend the more you reach. A budget with wiggle room is a healthy budget. In the end, you get what you give.

 

STEP 2: The Set-Up

This step will help you so much in the long run. It’s like leg day. Don’t skip it. Get your social avenues ready. With Facebook and Instagram, make sure you set up Facebook Pixel and Business Manager. These will help you see tracked results. Set up the main page on platforms you will advertise on with fluidity. Each page should look virtually the same unless they have different goals. You want people on LinkedIn to be able to visit the Facebook page and not feel lost. Check ticket and website links, descriptions of events, important details, etc.

Another crucial part of this set-up is getting drafted posts ready for any emergencies you might have. Have a rainout post ready, a time change post ready, any other emergency plans, and definitely, definitely, definitely set up an instant reply in the direct message field. Lead people to your website for the main hub of info. This will cut down on time spent answering mundane “what time are you open” questions. The “Set-Up” step is commonly overlooked, but I promise, it will keep you from ripping hair out later.

 

STEP 3: Generate and Organize Content

This is where you get to use those creativity skills. Make some written content ready to publish. Think of unique ways to interact with users via polls, promotions or a fun video. This is the time to create any content, including pictures and videos that you might need. Make a mark next to the ones you think are exceptional and consider boosting those. When you have all this, put it in one, organized place, like Google Drive, Dropbox or a hard drive.

The written content needs to be kept somewhere safe for STEP 4, but physically creating it is where you make your money. Good, quality content is a must in any marketing effort, but especially in social media. Social media is the pilgrimage of short attention spans, so make your content good and true to your brand. Some of the best content we’ve found builds attention through giveaways. Everyone loves free stuff. Need post ideas?

 

STEP 4: Schedule

Pronounced “shed-jewel,” this is paired nicely with STEP 3. After you have organized photos, videos, gifs, etc. that you will use, schedule the posts you know you will have for your entire campaign. This is optional if you have the manpower necessary to do it on the spot or week-to-week, but we have found that when you can hash it out in a few hours, you are more likely to be creative than if you had to cram three new posts in at 9 AM one morning.

We have created our own Google doc that we put the copy in, a link to the picture or video for that post, a time stamp, and the amount we will boost it for. This is the most streamlined solution we have found. We can copy and paste it over to the platforms in an hour or two. It also allows us to be transparent with clients, getting to show them every post before any take place. This can be mundane work, but it pays off when you don’t have to post day-to-day. Here are some awesome scheduling apps.

 

[During-event Steps]

STEP 5: Engage

There is no such thing as off-time in social media management during events. Interaction with customers during events can be just as important for your brand as anything else. It’s a wonderful avenue for timely updates, news on the event, or calls to a specific part of the event. This can be one of the biggest hassles for an event manager as well.

Every major social platform now has ways to generate live content, which is a huge added bonus for events that use social. You can update people creatively, and it’s a sure-fire way to draw attention to something. Everyone who likes your page or follows you will get a mobile notification about you going live. This is something that is commonly overlooked, but we love offering it to clients as a unique engagement point.

Last, it’s important to be checking the comments on your posts daily and filtering negative comments, responding to poor reviews, and getting excited with people. This type of engagement is what could separate you from the competition. People love when brands interact with them. Wendy’s twitter account is the perfect example. They started interacting with comments often and grew in popularity tremendously. But, you probably shouldn’t roast people as much as them…

STEP 6: Analyze and Correct

We keep an extremely close eye on the accounts we manage. Treat it like your baby. Each day we are looking at interactions and comments, pinpointing hot areas of engagement both with content and geographically. These highly important analytics can help you narrow down the good versus the bad content and also expose under-marketed groups in your strategy. If you use Facebook, integrating Facebook Pixel can be a great way to denote how clicks are getting from Facebook to your site.

From a timeliness standpoint, we operate at a weekly report and then post-event report. This allows Facebook’s algorithm with ads and general posts to take effect each week before we make adjustments and after the event, we can make notes on what to change for the next year. Make notes. If you are like us, you won’t remember all of it without having it written down.

 

SO WHAT? 

Some event managers like to take on the task of social media and feel they have the capability to do it well. That’s awesome. Some understand the value of social media in marketing their event but are simply too busy to give it the attention it deserves. So, they outsource it to an agency or someone on their team. That’s awesome too. Bottom line is that social media can boost an event tremendously. It can be the Big Mac sauce that draws people in, or it can be the thorn in your side that never gets the attention it should.

If you choose to take on the task at hand for your event, recognize the vast opportunity it has to bring valuable customers to you and positively impact your brand. If you feel overwhelmed by the idea, that’s why companies like us exist. We love taking on new challenges and showing event managers what social media can do for them. It’s fun, it’s exciting, it’s important, and it’s the real “foot-soldier” type work we love to do. Give us a call and we’ll help grow your event! – 865.291.0005

Check out one of our event social media clients – The Charlotte Fair

A story from social media coverage at Brimstone Paragon

Our Social Media Services

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Big Slate Media Team
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YouTube Marketing – That Was Easy!

Youtube is a home for both the inspired and the strange, a place where viral videos plant their seeds; and of course, the global archive of first steps, big fails, and cat videos. But that’s not all. Youtube is also a highly effective place to market your business, and it’s easy! You just need the tools.

As a digital marketing agency in Knoxville focused in video production, we work with both small and large clients on creative content and we’ve learned that businesses sometimes devalue how Youtube could help them. So, we’re here to tell you that it can help you and definitely should be part of your 2018 marketing plan.

First, how big is Youtube, really? (2018 Youtube specs)

  • Over 1 Billion users (one-third of internet population)
  • More than half of total Youtube views come from mobile
  • More 18-49 year olds reached on mobile alone than any cable TV network
  • One billion hours watched daily

Youtube is a massive database that entertains a diverse and vast audience. If done well, your business will see a huge increase in Google search rankings, social engagement with customers, leads, and brand exposure overall through Youtube. But how?

 

Local Youtube Marketing Examples:

Mike’s Golf Shop (Chattanooga, Tn):

Time spent: 40 seconds; Views: 700,000

So, you’re telling me that if I’m looking for golf clubs, this is the wrong place?

  • Mike is a character. His brand is who he is, which is one of the most important tools of Youtube. We can show our brand, our company culture, or be informational. In this case, Mike did all three.
  • The viral nature of Youtube has sprouted out of the social media integration abilities of it, making it easy to target a specific audience, especially if you are already using other social platforms (ie. boosted posts on Facebook).
  • Youtube is owned by Google so your Google Search ranking is affected by the title and keywords in the description of the video, as well. Mike’s Golf, for example, is the first organic results on Google in his area.

Let’s take a look at another example, even closer to home for us.

 

Crawl Space Ninja (Knoxville, Tn):

Time Spent: estimated. 1 – 2 hours; Views: 1,000+ (Some videos have over 100K views)

Crawlspace Ninja does some really great stuff on Youtube as well. As you can tell, it’s more information based than Mike’s. Goals are the same, but the path is different.

  • Both wanted to grow sales by way of brand awareness. They stuck to their own brands and used social media.
  • In this case, Crawl Space Ninja brands themselves on Youtube as a “self-help” channel with videos that will build them a returning customer base that trusts them.
  • They can continue building loyalty while finding more customers along the way by using Youtube pre-roll and SEO tactics.

 

These two guys are just a couple examples of how you can grow your business through Youtube. Block out a day and create some engaging content. Youtube is a huge marketing gold mine and you need to be getting your share!

Give us a call if you need help and check out our most recent work!

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Big Slate Media Team

Writing an Effective Blog

It’s More Important Than You Think

Blog articles are the absolute single most important piece of digital marketing. They are the heart and soul of any social media campaign. Oh, and they are the primary way to influence your Google search ranking for particular keywords. No big deal…

Being a content creation agency in Knoxville, we work with dozens of incredible businesses to help write content that makes an impact in their digital marketing. We thought we’d share a few of the key elements we use when writing blog content.

Make It Helpful

Ok, so let’s take this blog article for instance; we’re providing some real, helpful content. We’ve recognized our audience (typically marketing directors, small business owners, etc) and are providing information that we know will help them better their business. At the same time, we’ve thrown in some keywords and optimized the page content for optimal search engine indexing to help with our organic search ranking. It’s a win-win!

Keyword Saturation

You have to be classy about this part. Google Bot reads at roughly a 3rd-grade reading level. Meaning, it’s not stupid. If you throw an article together that’s just a ridiculous compilation of your target keywords and really doesn’t flow, Google will figure it out.

It’s always a good idea to start from a place of helping your customers and sharing information with them. Make the article read pretty, then if you happen to be able to work in some of your target keywords, that’s even better.

Jazz It Up

Let’s face it. While blog articles can be really helpful, they just can’t keep people’s attention. Throwing in a related photo or video will not only help people stay engaged with your article, but it also helps with your Google ranking.

Distribution is the Name of the Game

Once you’ve created an awesome blog article, it’s time to share it with the world. Facebook, LinkedIn, and email blasts are always a great start. We encourage all of our clients to get involved in an online community group or forum for their industry. That can be a great place to share the article.

Each place you share an article creates a new backlink to your website. Building backlinks help build your Google Page Trust as an information source people are sharing and encouraging others to use. This will definitely help your organic search ranking. Again, don’t abuse this. Only post your article on websites or in groups where the information will be welcomed.

In The End, Just Make It Awesome & Make it Yours

Your focus should be on creating something helpful to contribute to the wealth of knowledge on the internet, but do it in your own voice! Remember, it’s YOUR brand that you’re representing, so don’t try to be something you’re not. Find your audience. Talk to them like you are talking to them. Be informational, stay in your style, make it fun to read, make it different, but don’t give away your secret sauce. A magician never reveals his secrets. Just give them enough to come back for seconds. 

All in all, just research, learn, discover and most importantly have fun with it!

If you have any questions about copywriting strategy, content ideas or where to get involved in online communities, talk to us! We’d love to hear from you and we’d love to help.

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Big Slate Media Team
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Google Updates Their Most Important Management App

Earlier this month Google released a MUCH needed update to the Google Search Console. In case you aren’t familiar, this is the application that your webmaster uses to manage how your website is indexed by Google. Being one of Knoxville’s top SEO companies, we were invited to try the beta version of the app and are now excited to see it released to the public.

So What Does This Thing Do?

The management portal was originally called Google Webmaster Tools and was rebranded to Google Search Console in 2015. The app is essentially the secret sauce for how to ensure your website is being indexed correctly by Google Bot. In the past, you’ve been able to configure your sitemap, see analytics for indexed pages, tag featured content for the Google Knowledge Panel and manage many other elements surrounding how Google views your website. This is the central location where we can monitor and address any issues Google might have in accessing your website. Freakin’ important stuff here people.

 

Problem → Solution.

In the past, this dashboard has been challenging due to the barebones layout. In addition, there’s been a sort of ad-hoc approach to updating the features to accommodate the massive shift to mobile searching. In short, this thing is a pain in the you-know-what to deal with.

Google has finally overhauled the entire UI/UX (user interface/user experience). This upgrade will make it much easier to stay on top of issues surrounding indexing status. They’ve created a new search performance report and modified the index coverage report too.

 

Cool… Who Cares?

More complete reports and more manageable user interface means two things: better data analysis and better time efficiency. In the end, fixing those two things leads to more successful campaigns. We’re now able to view 16 months of data to make analyzing longer-term trends easier and analyze year-over-year comparisons. This is HUGE since the previous range was only 3 months!

 

Thanks for nerding out with us…

All in all, this probably won’t affect your life at all. But it certainly makes us happy to see Google taking steps to improve this vital tool.

If you have any questions about Google Search Console, how to utilize the new features or need help understanding this update, get on the phone and call our office. Our team loves to help make sure businesses are being indexed for things their customers are searching!

View our SEO strategy and packages.

 

 

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Big Slate Media Team

Make it Personal! (Tips for Building a Personal Brand)

From the movie ‘The Godfather’, (1972).

“It’s not personal, Sonny. It’s strictly business.”

-Michael Corleone (The Godfather, 1972)

Tip #1: Don’t be Lame

The soon-to-be head of the Corleone family knew how to drive a strong message across. Think of creative initiative as a cannoli, and lame content as a gun (stay with me here) – Leave the gun, take the cannoli. In today’s digital world when you’re trying to build a brand, it’s the exact opposite: you want it to be personal. Personal is fun. It’s engaging. It’s not some cookie-cutter, run-of-the-mill dry content that gets passed around social media channels without any flavor to it. Sometimes it’s refreshing for your audience to be reminded that your company is composed of interesting human beings with jobs, just like them. Just because you’re a business or an organization doesn’t mean you have to be as boring as watching paint dry. It’s not personal, it’s business…but make it personal. 

Heck, sometimes we’ll post a picture of everyone out at lunch together. Don’t be afraid to mix things up. When you have good chemistry with your team, it’s a fun environment. Share that. People dig that stuff.

 

Building a Personal Brand - Share it!

Oh, Nama – your sashimi is my soymate.

Creative content is what drives a successful business – and we often find ourselves having fun with projects – like flying World’s Fair Beer over Knoxville.

 

Tip #2: BLOG, BLOG, BLOOOOOOG

“What the Internet’s value is that you have access to information but you also have access to every lunatic that’s out there that wants to throw up a blog.”

-George A. Romero

Make that work in your favor! Crank out blogs about cool tips and tricks you’ve learned in your industry. Write listicles about anything – they’re fun, brief, and perfect for the “TL;DR” (too long, didn’t read) reader. Client spotlights and testimonials are great. How about a blog post in which you reflect on where you were a year ago and what you’ve learned since then?

Building a Personal Brand - Blog, Blog, Blog!

Good ideas, a strong cup of coffee and a blank word document… The ingredients for sweet, bloggy goodness.

Other ideas include:

  • Infographics and Videos
  • Tutorials
  • Checklists
  • Blog series

Tip #3: Get Engaged (with Social Media) and Establish Your Voice

Facebook, Twitter, and Instagram are prime platforms for establishing your organization’s ‘voice’ – that is, the tone you take with the content you put out there. You can be silly while still maintaining a professional tone. Find groups who are in your field or match your target audience.

Consistency is key, here – if you slack off, you lose followers and public interest. Be diligent in maintaining your marketing drumbeat.

 

Tip #4: Pay Attention to the Big Fish

This one might seem like a given, but it’s always a smart idea to pay attention to the big fish that are making waves. Keep an eye on the type of quality content they share, their engagement with readers, and so on. Look to the pros – they got to where they are because they’re consistent, creative and driven. And most importantly – their content doesn’t suck!

Building a Personal Brand Takes Time!

This is a process that will take a lot of time and effort, but it sets you apart from the competition by leagues. By creating and sharing personal content that people actually want to engage with, you’re building a personal brand that resonates authority and credibility – and making an offer your audience can’t refuse. At Big Slate Media, we do it all – photography, video production, blogging, social media management and more. If you’re ready to get your name out there and have fun doing it, give us a call at (865) 291-0005 or contact us online!

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Big Slate Media Team
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Dark Social: What Stats are Lurking in the Shadows?

Have you ever heard of ‘dark social‘? It sounds ominous, perhaps even malicious. But don’t worry – it’s not some evil machination of the internet conspiring against you or your business. Dark social, as first explained by Alexis Madrigal (a senior editor at The Atlantic), is the harder-to-measure data that shows how content is shared online.

 

Content Gets Around – But Can it All be Tracked?

Think of it this way – you find a cool article about Elon Musk calling for a moon base – whoa! That’s so cool! Gotta share that with the friends. You click the ‘share’ button and post it to Facebook. For Space.com (or any website), a Facebook share is easy to track. But then you remember you’ve got a friend who’s crazy about space travel – but they don’t have a Facebook. So you email them the link. When Space.com checks the analytics for their article, they’ll see a certain percentage attributed to social media shares. Then there’s this other category – an even larger percentage than social media – it’s vague, and it’s typically labeled ‘Direct.’ The email you just sent falls into that category. Same thing goes for instant messages, text messages, and native mobile apps like Facebook. Enter the world of dark social – web traffic without a known source/referrer.

 

According to Techopedia,

The prevalence of sharing through dark social suggests that social media marketing that fails to focus on the type and quality of content may be overlooking a huge portion of social sharing.

 

Content shared via dark social channels is pretty much one big lump of data as far as web analytics goes. Working with the web analytics firm Chartbeat, Alexis jumped in to get a breakdowofor The Atlantic’s sources of traffic. This is what they found:

Dark Social Stats

Image Source: http://theatln.tc/2meGl34

That’s HUGE! You might never have heard of dark social, but it’s super important to be aware of. Those stats are just for The Atlantic, too. For mobile sharing in general, it’s been reported that dark social is responsible for 84{2869b4d23c008b413905409cba06ef793120d76f1e6c5c92f0f4cb5a7ec0d5a3} of outbound sharing. The numbers are too big to ignore.

For a very in-depth exploration of dark social, check out RadiumOne’s white paper on “The Dark Side of Mobile Sharing.”

 

My Head is Spinning – Can I Track Dark Social?

So, can you accurately track this stuff? Well, not easily. It’s not a matter of poor analytics or anything – it’s just that referral data doesn’t always hop along for the ride when a link gets shared. Take email, for instance – your privacy rights dictate that referral data doesn’t come along. With secure browsing (HTTPS), referrer data doesn’t get transmitted if you shift to an HTTP site. Still, there are ways to customize your analytics to track parts of it for more accurate measurements.

 

So, What’s the Takeaway from All of This?

It really boils down to this – with great content brings comes great traffic. Sometimes you can’t always accurately gauge how your visitors got to your site, but you can control the quality of the content you’re putting out there. Good content is interesting. Great content is engaging, informative and fun – and that’s exactly what we do at Big Slate Media. If you’re ready to rock your next social media campaign, we would love to be a part of it. Give us a call at (865) 291-0005 or contact us online and we’ll get the ball rolling!

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Big Slate Media Team
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Facebook Advertising and Targeting the Right Audience

Facebook is one of the most powerful social media platforms out there – with roughly a billion people using it, it’s one heck of a great way to get your voice out there. The problem is that you might not want to advertise to everyone, right? Wouldn’t it be nice if you could somehow filter that audience down to a more specific group? With Facebook’s ad targeting, you can very clearly define your audience and target only them with your advertisements.

According to Facebook Business…

One of the biggest advantages to advertising on Facebook is your ability to target specific groups of highly engaged people. In fact, compared to the average online reach of 38{2869b4d23c008b413905409cba06ef793120d76f1e6c5c92f0f4cb5a7ec0d5a3} for narrowly targeted campaigns, Facebook is 89{2869b4d23c008b413905409cba06ef793120d76f1e6c5c92f0f4cb5a7ec0d5a3} accurate.1

Try using more targeting options to:
  • Find the right customers across devices, including desktop, mobile and tablets
  • Deliver relevant messages to specific people
  • Get the most value from your ad spend by reaching only the people that matter to you

So, What Are My Targeting Options?

  • Location – Location targeting allows you to get to your audience based on where they are. You can target cities, countries, zip codes, etc. You can add a radius to your target (ex. 25+ miles from the center of Knoxville) and choose to exclude certain locations.
  • Demographics – This option allows you to target people based on the information they’ve provided in their profile, such as age, gender, education, occupation, etc.
  • Interests – This targeting option will define an audience based on their interests, hobbies, and things they have liked on Facebook and the content they’ve posted to their Timeline.
    • Facebook has recently announced that you’ll soon be able to target an audience based on the websites they visit and the apps they use.
  • Behaviors – Behavior targeting draws information from what people do while they’re on Facebook (purchases, travel preferences) and offline (via third-party apps that are trusted by Facebook).
  • Advanced Targeting – This option lets you target ads to audiences using information that you already have (ex. a list of contacts, people who like your Facebook Page, etc.)

For a more thoroughly detailed description of the various targeting, please go to the Facebook Business page.

So we’re only talking about digital spend via Facebook. What about advertising through something like television? Bad idea. While you’ll still get some pretty good coverage, you can’t be specific with your targeting. It’s a blanket approach. Besides, digital spending will surpass television spending this year.

Facebook Advertising statistics

Image courtesy of www.emarketer.com

For the full story, check out Emarketer.com’s article.

Is your business lacking a strong social media experience? Managing a social media campaign is our bread and butter, and we would love to bring your business to its full potential. We know how to bring the magic of a successful social media campaign to our clients, and you could be next! Give us a call at (865) 291-0005 and let’s get something started!

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Big Slate Media Team
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Facebook’s Video Algorithm Change – What You Need to Know

Facebook’s video algorithm change will again be affecting the news feed and how videos will appear to users. Specifically, this update is going to focus on ranking and “percent completion.”

What does that mean, exactly? Essentially, longer videos will now have a higher chance to appear in news feeds, depending on a couple of factors. It’s not so much the case for shorter videos, but we’re told the change will be slight.

Facebook's Video Algorithm Change

The social media giant is at it again. Facebook’s video algorithm change will affect longer-length videos.

How to Make Facebook’s Video Algorithm Change Work for You

This is good news for the marketing world, because sometimes we need a longer video to say what we need to say. As the Facebook Newsroom post stated, “The best length for a video is whatever length is required to tell a compelling story that engages people, which is likely to vary depending on the story you’re telling.”

So, the gates are open for you to post longer videos, but they have to be engaging to the viewer. The length of the video itself won’t help, it still has to meet a certain amount of “watch time.” In other words, a percentage of the video must be watched in order to factor in to Facebook’s new algorithm. If people watch your longer videos and stay with them, their news feed is more likely to show other videos of similar length and material. This won’t just appear in the news feed, either, but in the ‘Suggested Videos’ section of the video currently being watched.

Let Big Slate Media Handle Your Video Marketing Needs

At Big Slate Media, video production and marketing is our bread and butter. Facebook’s video algorithm change only gives us another advantage to work with, and we’d like to use that to take your business to the next level. If you’re interested in making commercial, posting a video online or getting some sweet footage with our drone, give us a call at (865) 291-0005 and we’ll set something up!

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Big Slate Media Team